Shipping Policies
Shipping Policies
Once you have placed an order, a confirmation email with your order number will be sent to the email address you provided. Your item(s) will then be packed and shipped to the address you provided, and you will receive another email with tracking information.
Processing and shipping times: Estimated processing times are 2 business days, however, we will do everything possible to ensure that the products reach our customers as quickly as possible, for this reason it is important that you keep in mind that your order will take between 3 and 5 business days to process and ship.
Shipping company with which we send the orders: For the USA, PR we use the US Postal Service ( USPS ). Currently we only make domestic shipments, if you request an international shipment you can contact us directly to channel the most convenient way and company.
Estimated Shipping Costs: The estimated shipping cost for orders weighing around 3 to 7 oz . is $5.50
FAQ: I placed my order using an incorrect address by mistake. What can I do to fix this? Please contact USPS immediately and use the tracking system to identify the location of the package. We will ship to the address provided, please make sure it was entered correctly. My order was not delivered, how can we handle this situation? Please use the tracking number provided in the shipping confirmation to further investigate the status of the package.